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#Snowdogg rapidlink free

If you exchange equipment which was purchased as a combo your combo discount will be adjusted. If we are unable to contact the customer during that timeframe your item(s) will be discarded without refund.Ĭombo/Quantity Deals: If you return equipment which you purchased as a combo you will lose your combo discount. Rejected/Unauthorized Returns/Exchanges: If we receive an unauthorized return without a RMA number we will make 3 attempts to return the item(s) within a 14 day timeframe at the expense of the customer. WHAT ELSE SHOULD I KNOW ABOUT RETURNS/EXCHANGES? If it's found to be defective we will issue a refund including return shipping. When the defective item has been received, we will return it to the manufacturer under warranty. We will issue a RMA for you to send back the defective item(s). If you are unable to wait for the warranty process, we will charge you for a replacement, and send it out ASAP. We will return it to the manufacturer under warranty, if it's found to be defective we will send out the replacement order at the manufacturer’s expense.Ģ.

We will issue you a RMA to return the part. If you think the part is defective prior to installation we can send to the manufacturer to determine whether or not it will be covered under manufacturer warranty.ĭefective Parts: If you do have a defective part, we handle that in one of two ways:ġ.Electrical items include, but are not limited to solenoids, plow lights, wiring harnesses, m otors, transmissions etc.We ask that you research before ordering.

Used/Installed Parts: Unfortunately, we cannot accept any used parts for return or exchange for any reason.Įlectrical Parts: There are no returns on any electrical items or oil. There are NO returns/exchanges once you sign this form.

Customers must sign a release of liability form anytime equipment is not recommended for your vehicle by manufactures.

In cases of concealed damage contact us within 48 hours of receiving the equipment, no exceptions.

If you do sign for equipment with visible damage we cannot accept a return/exchange.

In cases of visible damage DO NOT sign for it, the shipper will return to us.

Defective equipment will be sent to the manufacture under warranty.

We accept exchanges on equipment in the case of damage, or defect.

There are certain circumstances where we cannot accept returns on items under any circumstances.

A 20% restocking fee will be levied on all returns unless in error by Central Parts Warehouse or one of our manufacturers.

Upon return of the part a refund will be issued promptly. Then request an RMA using a standard Return Procedure for the part you would like to return.

Option 2 (Faster) - Order the new part online or over the phone so it can be shipped to you right away.

Upon receipt of your returned product we will process an exchange and ship the new part.

Option 1 (Slower) - Use the standard return procedure to request an RMA for the part you need exchanged.

The deposit covers fees we have to pay to our suppliers, and the man hours we have lost on canceled orders.

Special ordered items are defined as items that were special ordered from our suppliers specifically to fulfill your order.

Special Orders: Special order items require a non-refundable deposit.

Return Shipping: The customer is responsible for all return shipping costs as well as any refusal or reroute fees unless in error by Central Parts Warehouse.

RMA Period: Return Merchandise Authorization's will not be accepted outside of 15 days from the date of issue.

Any returns after 30 days will be rejected no exceptions.

Return Deadline: To avoid a lengthy return process order s must be returned within 30 business days of purchase.Obtain RMA # (return authorization number): We issue your RMA # via phone, email address, or fax.NO RETURNS will be accepted without a Return Merchandise Authorization number (RMA).

#Snowdogg rapidlink free

Contact us via phone (815) 469-1300), email ( ), or feel free to stop by our retail center to request a RMA. The first step is to obtain RMA # (return merchandise authorization number) for your return/exchange.